Avocadostore sends the customer an order confirmation and processes the payment flows via Stripe in the background. However, your company is the seller of the goods and thus the contractual partner and invoicing party to the customer. You are obliged to create invoices independently and to enclose them to the packages.
We ask you to note the following when creating invoices:
- It is mandatory to show on the invoice that the amount has already been settled via Avocadostore.
- For possible queries from customers, please leave your contact details clearly visible on the invoice.
- For easier handling and standardization, please also note our order number on your invoice.
- Make sure that you use the correct billing address and that prices, taxes and shipping charges are correctly stated.
- Avocadostore always displays the gross sales price, regardless of the tax rate that applies to your sold merchandise. You must include the applicable sales tax on the invoice.
You are welcome to use your own layout for the invoice. If you need assistance, feel free to use our template (including a return form), which you can find at the end of this article.