For reasons of data protection as well as technical set-up, it is not yet possible to send invoices directly to customers in digital form. It is generally intended that a paper invoice will be enclosed with the packages.
For automatic invoices and automated dispatch messages from your system, the email address versand@avocadostore.de has been set up. Please use this option only in exceptional cases, as this procedure also means a high support volume for our customer service.
If you send invoices to us by email, it is necessary to include the Avocadostore order number in the subject line.
If necessary, our customer service can access the invoices here without having to come back to you for the missing info.
However, please use the email address versand@avocadostore.de only for automatic shipping emails or invoices.
See also: Create invoices for customers